Privacy Policy
Last Updated: November 25, 2025
Thank you for choosing to be part of our community at BringRx, LLC ("BringRx," "we," "us," or "our"). BringRx is committed to respecting your privacy and protecting your personal information. When you visit our website or use our services, you trust us with sensitive information, and we take that responsibility seriously.
This Privacy Policy ("Privacy Policy") applies to the following website(s): www.bringrx.com, and any affiliated portals or digital properties (collectively, the "Website").
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information. It should be read together with our Terms of Service (the "Terms"), which govern your use of the Website.
If you have any questions about this Privacy Policy or our data practices, please contact us at support@bringrx.com.
This Privacy Policy applies to all information collected through the Website and through email, text, or other electronic communications between you and BringRx in connection with the Website or any services, programs, marketing, or events we provide (collectively, the "Services").
This Privacy Policy does not apply to information that:
- We collect offline or through channels not described in this Policy
- Is collected by any third party not operating on our behalf
Additionally, this Privacy Policy does not govern information considered Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). PHI is subject to separate protections. Please refer to our HIPAA Notice of Privacy Practices for more information.
By using the Website or submitting information to us, you acknowledge that we will collect, use, and disclose your personal information as described in this Policy. If you do not agree with any part of this Privacy Policy, you must discontinue use of the Website and Services.
This Privacy Policy may change periodically. Continued use after updates signifies acceptance of the revised Policy. Please review it regularly.
1. Medical Advice or Services
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.
All Website content is provided for informational purposes only and does not constitute medical advice, diagnosis, treatment, or recommendations.
The Website is not intended to be used for diagnosing conditions or prescribing treatment. Always seek guidance directly from a licensed medical provider regarding any questions about your health.
Visiting the Website or creating an account does not establish a provider–patient relationship. Reliance on Website content without consulting a qualified clinician is at your own risk.
2. What Information Do We Collect?
We collect personal information that you voluntarily provide to us and information automatically collected during your use of the Website.
A. Information You Provide to Us
When you use our Website or contact us, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Information submitted through Website forms
- Messages sent through Website features
- Health-related information necessary for determining eligibility or facilitating care
All information you provide must be accurate and kept up to date.
B. Information Collected Automatically
When you interact with the Website, we may automatically collect:
- IP address
- Device identifiers
- Browser details
- Operating system
- Language preferences
- Referring URLs
- Approximate location
- Usage data (time spent, pages viewed, click patterns)
This information helps maintain platform security and enhances performance and analytics.
C. Payment Information
If you purchase Services, we may collect:
- Payment card information
- Billing address
- Transaction details
Payments are processed by secure third-party processors. BringRx does not store full credit card numbers.
3. How Do We Use Your Information?
We use the personal information collected through the Website for various business and operational purposes, including:
Account and Service Delivery
- Creating and managing user accounts
- Processing payments
- Facilitating access to telehealth services
Communication
- Responding to inquiries
- Providing administrative updates
- Sending service-related notifications
Marketing and Promotions
- Sending marketing communications if permitted by your preferences
- Allowing opt-out at any time
Operations and Improvement
- Enhancing Website functionality
- Conducting analytics
- Requesting feedback
- Posting testimonials (only with your consent)
Legal and Security
- Enforcing our Terms
- Responding to legal requests
- Preventing fraud and protecting the Website
Other Legitimate Business Purposes
We may use aggregated, de-identified data for internal analysis. We will not use identifiable personal information for these purposes without your consent.
4. Will Your Information Be Shared?
We may share your information based on the following legal grounds:
- Your Consent
- Legitimate business interests
- To fulfill a contract
- To comply with legal obligations
- To protect safety or prevent fraud
Examples of sharing include:
Service Providers
We may share information with third-party vendors performing services such as:
- Payment processing
- Hosting
- Marketing
- Customer support
- Analytics
These parties may access information only as needed to perform their obligations.
Business Transfers
Information may be transferred during mergers, acquisitions, restructuring, or similar corporate events.
Third-Party Advertising
Third parties may collect browsing activity through cookies or trackers. You may manage cookies in your browser settings.
Other Users
Content you submit publicly (such as testimonials) may be visible to others.
BringRx does not sell, rent, or trade your personal information.
5. How Long Do We Keep Your Information?
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required by law.
When information is no longer needed, we will delete, anonymize, or securely store it until deletion is possible.
6. How Do We Keep Your Information Safe?
We use administrative, technical, and physical safeguards to protect personal information, including:
- Encryption
- Access controls
- Secure servers
- Routine system monitoring
However, no online transmission is fully secure. You transmit information at your own risk.
Never share your account credentials with anyone.
7. Do We Collect Information From Minors?
We do not knowingly collect information from children under the age of 18.
If we become aware that we have collected such information, we will delete it promptly.
If you suspect we have collected information from a minor, contact us at: support@bringrx.com.
8. What Are Your Privacy Rights?
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access
- Correct
- Delete
- Restrict processing
- Opt out of marketing
- Request account closure
To exercise these rights, contact us at support@bringrx.com.
Marketing emails can be unsubscribed from using the link provided in each email.
Some jurisdictions provide additional rights (e.g., California, EU). We will comply with applicable laws.
9. Do-Not-Track Features
Most browsers allow Do-Not-Track (DNT) settings; however, no universal standards exist.
BringRx does not currently respond to DNT signals.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will include a revised date at the top.
Your continued use of the Website after changes means you accept the updated Policy.
11. How to Contact Us
If you have any questions or comments regarding this Privacy Policy, please contact:
Email: support@bringrx.com
California Consumer Privacy Notice (California Residents)
Last Updated: December 25, 2025
This California Consumer Privacy Act and California Privacy Rights Act notice (the “California Privacy Notice”) supplements BringRx’s (together with its affiliated entities, “BringRx,” “we,” “us,” or “our”) general Privacy Policy and applies only to California residents acting in an individual or household capacity (“Consumers,” “you,” “your”) and to personal information we collect about them, whether collected online or offline.
If there is a conflict between this California Privacy Notice and any other BringRx privacy policy or notice, this California Privacy Notice controls only with respect to California Consumers and their personal information.
This notice is intended to satisfy our obligations under the CCPA/CPRA, including the “notice at collection” requirements.
1) General Information Regarding Your Personal Information
A. Categories of Personal Information We Collect
We may collect (and have collected within the past 12 months) the following categories of personal information, depending on how you interact with BringRx and our services:
Identifiers
Such as your name, postal address, billing and/or shipping address, email address, telephone number, online identifiers, IP address, device identifiers, account username, and account credentials.
California Customer Records (Cal. Civ. Code § 1798.80(e))
Such as name, address, telephone number, payment card information (as applicable), and other information you provide to obtain services.
Protected Classification Characteristics
Such as age and gender, where you provide such information or where required for eligibility/verification or to provide services.
Commercial Information
Such as products or services considered, purchased, obtained, or used; transaction information; order history; and account activity.
Internet or Other Electronic Network Activity
Such as browsing history on our digital properties, interactions with our website or applications, clickstream data, device and browser information, and interactions with advertisements.
Geolocation Data
Such as your ZIP code and address you provide, and approximate location derived from IP address (e.g., city/state), used for service availability, shipping, fraud prevention, and related operational purposes.
Audio, Electronic, Visual, or Similar Information
Such as communications with customer support, chat logs, emails, call recordings where permitted by law and with notice, survey responses, testimonials/reviews, and information you type into open-text fields.
Professional or Employment-Related Information (if applicable)
Such as licensing and credential information for clinicians/providers or other professional contacts interacting with us in a professional capacity.
Education Information (if applicable)
Such as education history where provided for limited purposes (for example, professional verification).
Inferences
Such as preferences, characteristics, and interests inferred from your interactions with our services (for example, likely areas of interest).
Sensitive Personal Information (as defined by CPRA)
Such as certain health-related information you provide, precise account log-in credentials, and other information that may be considered sensitive under California law.
Health information note:
Certain information may be subject to additional protections under federal and state health privacy laws (including, where applicable, HIPAA). When those laws apply, we handle such information in accordance with them.
B. Purposes for Which We Use Personal Information
We collect and use personal information for the following business and commercial purposes:
- Providing, operating, and maintaining our services, including creating and managing accounts, processing transactions, facilitating payments, shipping (where applicable), and providing customer support.
- Verifying identity and eligibility, processing intake information, and supporting service workflows (including coordinating with licensed clinicians/providers and partner vendors as applicable).
- Communicating with you, including service-related notices, account communications, and responding to inquiries.
- Security and fraud prevention, including detecting and preventing malicious, deceptive, fraudulent, or illegal activity, and protecting the safety and integrity of our services.
- Improving and developing our services, including internal research, analytics, debugging, and quality assurance.
- Marketing and advertising, including sending marketing communications (where permitted), tailoring content, measuring campaign performance, and delivering more relevant advertisements.
- Legal, compliance, and enforcement, including complying with applicable laws, responding to lawful requests, resolving disputes, enforcing agreements, and maintaining required records.
C. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you, including when you create an account, complete forms, make purchases, or communicate with us.
- Automatically from your device, including through cookies, pixels, SDKs, and similar technologies when you interact with our digital properties.
- Service providers and vendors, including payment processors, customer support tools, security/fraud vendors, analytics providers, and shipping/logistics providers.
- Advertising and marketing partners, including advertising networks and social networks (for example, when you interact with our ads or when third-party tags are enabled).
- Healthcare-related partners (as applicable), such as licensed clinicians/providers, pharmacies, and laboratories involved in delivering services, consistent with applicable law.
D. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this California Privacy Notice, including to provide services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, and protect against harmful or illegal activity.
Retention periods vary depending on the type of information, the purposes for which it is used, and legal requirements. We may retain and use information as needed to comply with applicable laws and regulations.
2) Sale or Sharing of Personal Information (Targeted Advertising)
California law defines “sale” broadly to include making personal information available to third parties for valuable consideration, and defines “sharing” to include disclosures of personal information to third parties for cross-context behavioral advertising (commonly called “targeted advertising”).
BringRx may make certain categories of personal information available to third parties to help us deliver, measure, and improve advertising and to provide more relevant content and offers. These disclosures may be considered a “sale” or “share” under California law.
A. Categories of Personal Information We May Sell or Share
Within the past 12 months, we may have sold or shared the following categories of personal information:
- Identifiers
- Commercial information
- Internet or other electronic network activity information
- General geolocation data
- Inferences
B. Categories of Third Parties to Whom We May Sell or Share
We may sell or share personal information with:
- Advertising networks
- Social networks
- Data analytics providers
C. Minors
We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.
3) Your Rights Under the CCPA/CPRA
Subject to verification and certain legal exceptions, California Consumers have the following rights:
A. Right to Know / Access
You have the right to request that we disclose, free of charge, information about our collection and use of your personal information, including:
- The categories of personal information we collect about you;
- The categories of sources from which we collect personal information;
- The business or commercial purposes for collecting, selling, or sharing personal information;
- The categories of third parties to whom we disclose personal information; and
- The specific pieces of personal information we collected about you.
B. Right to Delete
You have the right to request deletion of personal information we collected from you, subject to certain exceptions permitted by law (for example, to complete a transaction, provide services, detect security incidents, comply with legal obligations, or for other lawful purposes).
C. Right to Correct
You have the right to request correction of inaccurate personal information, taking into account the nature of the personal information and the purposes of processing.
D. Right to Opt Out of Sale/Sharing
You have the right to opt out of the sale or sharing of your personal information.
E. Right to Limit Use and Disclosure of Sensitive Personal Information
You have the right to request that we limit certain uses and disclosures of sensitive personal information to those permitted under California law.
F. Right of Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your California privacy rights.
4) How to Submit CCPA/CPRA Requests
A. Requests to Know, Delete, or Correct
You may submit a request through any of the following methods:
Online: Visit our “Your Privacy Choices” page and follow the instructions for submitting requests.
Email: support@bringrx.com
Phone: 980-BRINGRX
If you use an authorized agent, the agent may submit a request on your behalf, but we may require proof of authorization and may require you to verify your identity directly with us.
B. Opt-Out of Sale/Sharing and Limit Sensitive Personal Information
You may opt out of the sale/sharing of personal information and/or limit certain uses of sensitive personal information by using our “Your Privacy Choices” link available on our website. Where required by law, we also process opt-out preference signals, such as the Global Privacy Control (GPC), for browser-based identifiers.
5) Verification of Requests
Only you, or a person legally authorized to act on your behalf, may make a request regarding your personal information.
To protect your privacy and maintain security, we will take reasonable steps to verify your identity before responding to requests to know, delete, or correct. Verification may require you to provide information that we can match with our records. If we cannot verify your identity (or an agent’s authority), we may deny the request.
You do not need to create an account to submit a request. We will only use the personal information provided in a request to verify identity/authority and to process the request.
6) Changes to This California Privacy Notice
We may update this California Privacy Notice from time to time. The “Last Updated” date above indicates when it was most recently revised. We encourage you to review this notice periodically.
7) Contact Us
If you have questions about this California Privacy Notice or our privacy practices, contact us at:
Email: support@bringrx.com